Work / Trading community
Exchange account verification and access bot
Access to a private trading group depended on someone manually checking each applicant's exchange account. Aniverx automated the check and the invite, so joining no longer waits on a person being available.
At a glance
The problem they came with.
What was actually going wrong, before anything was built.
Onboarding stalled on availability
Every applicant needed a manual check before being let in. Outside working hours, which is most hours for a global membership, that meant waiting.
The delay cost the sign-up
People are at their most engaged in the minutes after they commit. A queue at exactly that moment is where they go quiet.
Repetitive, and therefore error-prone
The same lookup repeated hundreds of times is precisely the task where mistakes creep in and nobody notices.
What we built.
Described by what it does for the business. How it is put together is a conversation we are happy to have, but it is not what this page is for.
The check happens automatically
The applicant's account is confirmed against the exchange itself rather than taken on trust.
Access follows immediately
On a successful check, the private invite is issued and sent without anyone being asked to do it.
It runs continuously
Three in the morning works the same way as the middle of the afternoon, including at weekends.
The results
What is different about the way this business runs now.
- A verified member is inside the group within moments of applying, at any hour.
- Onboarding no longer stops overnight or at weekends, and the backlog that used to build up has gone.
- Access is granted on checked data rather than on somebody's judgment call.
- The team stopped spending their day on identical lookups.
Onboarding stopped being a queue. The step that used to need a person is now the fastest part of joining.
Other work like this
Is something in your business working like this?
Describe what is taking the time, and we will tell you whether it is worth automating, including when the answer is no.