Work / Outreach
Outreach was running across three platforms through three separate tools, each with its own copy of the audience. Aniverx replaced that with a single control room, so a campaign is written once and sent everywhere it needs to go.
What was actually going wrong, before anything was built.
Email, WhatsApp and Telegram each had their own tool and their own version of the audience. Keeping them aligned was a manual job, and manual jobs quietly go wrong.
How many people a campaign reached depended on how much one person could send and track in a day, not on how many were worth reaching.
Nobody could answer what had been sent, to whom, on which channel, without opening three tools and reconciling them by hand.
Described by what it does for the business. How it is put together is a conversation we are happy to have, but it is not what this page is for.
A campaign is composed once and sent across all three channels from a single interface.
The list lives in one place, so the channels cannot drift apart from each other.
The flow is visible and adjustable by the team rather than locked away, so the campaign structure can change as the business does.
What is different about the way this business runs now.
Three jobs kept in step by hand became one job, run from a tool the team already had open.
Describe what is taking the time, and we will tell you whether it is worth automating, including when the answer is no.