Work / Salon and spa, Georgia
A salon and spa with two locations in the same part of Georgia, offering hair, color, extensions, skin treatments and massage. The work sells itself when people can see it, so the site and the advertising were both built around showing it.
What was actually going wrong, before anything was built.
Nobody books a colorist on a description. They book on seeing hair that looks like what they want, done by this salon.
Two branches in neighboring towns can easily spend the same budget bidding for the same person, and send them to the wrong one when they arrive.
Appointments are taken in a dedicated salon system. The website and the advertising have to hand over to it cleanly, or the booking is lost at the last step.
Described by what it does for the business. How it is put together is a conversation we are happy to have, but it is not what this page is for.
The site is organized so the salon's own work is what a visitor sees, by service, rather than stock photography of somebody else's.
Each branch is advertised to its own area and sends people to its own booking, so the two do not compete for the same person or send them across town.
Short vertical video for one platform, stills and carousels for another, instead of the same asset pushed everywhere.
What is different about the way this business runs now.
For work that is judged by eye, the job is to show it and then get out of the way of the booking.
Describe what is taking the time, and we will tell you whether it is worth automating, including when the answer is no.